Many changes have taken place in the working/office world since I started my career in 1987, LOL!! Think about what has happened with computer technology, the internet, social media, smartphones and many other advances in communications.

I was asked last night whether I saw the use of AI as important in my business. While I don’t believe that AI will ever completely replace human interactions, I agree with Meneske Steward (Marketing Magic) who said, “AI will never supplant the human Virtual Assistant, but those who harness its potential will surpass those who do not.”  This is a bit daunting for someone my age, but I have come to welcome the opportunities that AI and automations provide for quicker and more accurate service. A few years ago, I downloaded Grammerly, and ran all of my writing through the software to help weed out grammatical and spelling errors. Now MSWord automatically underlines any spelling errors (and suggests correct spellings to replace it with), as I type.

There are so many programs, applications and software packages that can help us work more efficiently. Over the next weeks and months, I will be exploring and experimenting with many to help me in my own business operations. With these new tools, I will then be in a position to better serve new customers and meet their administrative requirements.

I can’t wait to learn!! I hope you can also embrace this spirit of a ‘life-long learner’ to help you move forward in your business.