I recently spent time looking back through old ChatGPT conversations, trying to remember how we'd solved a particular problem. Eventually, I found …

I've worked with organizations of all sizes over the years, and one thing has become increasingly clear to me. The organizations that …

Over the last year, I’ve spent a considerable amount of time developing and implementing administrative systems and processes for one of my …

(and Why It Matters More Than You Think) There’s a moment that happens behind almost every well-run organization. It doesn’t look impressive. …

Last month I wrote about systems and working smarter. But this month I’ve been thinking about something deeper. Systems aren’t actually the …

Recently, I started working with a new client who is passionate, creative and doing meaningful work. Like many business owners and non-profit …